Privacy Policy
Last updated: June 2026
Sri Ganga Emergency & Multispeciality Hospital ("we", "our", or "us") is committed to protecting the privacy and confidentiality of all personal and medical information shared with us through this website (gangahospitals.in).
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal identification information (name, phone number, email address)
- Appointment booking details and medical enquiries
- Technical data such as IP address, browser type, and pages visited
- WhatsApp messages sent through our contact links
2. How We Use Your Information
- To confirm and manage appointment bookings
- To respond to medical enquiries and provide hospital information
- To improve our website and services
- To send appointment confirmations via WhatsApp or SMS
- To comply with legal and regulatory obligations
3. Medical Information & Confidentiality
All patient medical information shared with Sri Ganga Hospital is treated with the highest level of confidentiality in accordance with applicable Indian healthcare laws. Medical records are accessed only by authorised clinical staff directly involved in your care.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Insurance companies and TPAs for cashless treatment processing
- Government health authorities as required by law
- Technology service providers who assist in operating our website
5. Cookies
Our website uses Google Maps and Google Translate services which may set cookies on your browser. These are used solely to provide map and translation functionality. We do not use cookies for advertising or tracking purposes.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us at contact@gangahospitals.in.
7. Contact Us
For any privacy-related questions or concerns, please contact:
- Email: contact@gangahospitals.in
- Phone: +91-8282 8989 18
- Address: 46-11-20, Ganga Hospitals Street, Danavaipeta, Rajahmundry – 533 103, AP